1. Who We Are

1.1 AT Power product lines are owned by S-CAN 3D Ltd. S-CAN 3D (Company No. 5254582) is a UK-registered company that designs, manufactures and retails bespoke throttle bodies, dry sump systems, and oil pumps under the AT Power brand. We are committed to transparency in how we collect and use your data, ensuring it aligns with your reasonable expectations. This Privacy Policy outlines how we handle your data and how you can hold us accountable.

1.2 To contact is, please see our contact us page or see our details below.

2. Our Data Promise

2.1 S-CAN 3D Ltd, trading as AT Power is committed to protecting your privacy and data. We will use the information that we collect about you in accordance with the General Data Protection Regulation 2018 and the Privacy and Electronic Communications Regulations 2003.

3. What Information Do We Collect?

3.1 We collect information when you place an order through our website, by phone, or via email. This may include:

  • Name
  • Postal and billing address
  • Phone number
  • Email address
  • Purchase history
  • Publicly available information

3.2 We store a record of your purchases but never your payment card details. We keep a record of the emails we send you and we may track whether you receive or open them so we can make sure we are sending you the most relevant information.

4. How Do We Use Your Data?

4.1 We use your information, along with your purchase history, to keep you informed about relevant updates, products, and offers related to our throttles, dry sumps, and oil pumps that may interest you.

5. We Use Your Data to:

  • Respond to your enquiries.
  • Notify you of any changes to your orders.
  • Maintain a record of our relationship with you.
  • Ensure we communicate via your preferred contact method.
  • Keep you informed about updates, new services, and offers.

5.1 If you prefer not to receive updates or offers by post or email, you can update your contact preferences at any time by reaching out to info@atpowerthrottles.com

6. Credit Card Security:

6.1 After placing an order, you will be redirected to our secure payment provider, ‘Stripe’ or ‘PayPal’. Your payment details are encrypted using industry-standard SSL encryption. We do not have access to your card information at any point.

7. Third Parties

7.1 We take your privacy seriously and will not share your personal details with any third parties without your explicit consent, except when required to fulfil our contract with you or as permitted by law (e.g., in the event of a safeguarding issue).

7.2 The third-party providers we work with to fulfil our services only collect, use, and disclose your information to the extent necessary for performing their specific functions. These providers include our carrier and shipping providers, database software suppliers, email distribution services, and payment processors. We have strict agreements with each of them to ensure that your data always remains secure and cannot be accessed or used for any other purpose. Rest assured, your personal data will never be sold to any other agencies or companies.

7.3 Our website or social media platforms may include links to and from the websites of other organisations. If you choose to follow any of these links, please be aware that these external websites operate under their own privacy policies. We do not accept responsibility or liability for their policies, so we encourage you to review them carefully before providing any personal information.

8. Giving You Control

8.1 Unless you instruct us otherwise, we may send you updates about our products. You can opt out of these communications at any time, and each email will include clear instructions on how to do so. Please note, even if you opt out of marketing communications, we may still contact you regarding any orders you have placed.

9. How We Keep Your Data Safe

9.1 At S-CAN 3D’s AT Power customers, we are committed to ensuring the security of your personal data. Your information will be securely stored and processed on AT Power’s systems, where we strive to maintain a single, comprehensive record for each customer.

9.2 Access to customer data is strictly controlled and monitored. All data is stored within the UK, and our processes comply with EU data protection regulations.

9.3 Please note that we may be required to disclose your information to authorised bodies such as the police, regulatory authorities, or legal advisers, but only when necessary and legally mandated.

10. Images & Social Media

10.1 During the design and manufacturing phase of our products we occasionally take photographs and videos to use for marketing and social media purposes. If you would not like us to use images of your purchased product, please let us know with your order.

11. Changes to this Policy

11.1 We may update this Privacy Policy from time to time. If we make any significant changes to how we handle your personal information, we will ensure you are informed by prominently updating the details on our website or contacting you directly.

12. Your Rights

12.1. You have several rights concerning your personal data, including:

  1. The right to access your data: You can request a copy of the personal information we hold about you. We will provide this within one month of your request, free of charge, unless the request is repetitive, unfounded, or excessive.
  2. The right to correct inaccuracies: You can ask us to rectify any inaccuracies or incomplete information in the personal data we hold about you.
  3. The right to stop processing: You can request that we stop processing your personal data under certain circumstances.
  4. The right to lodge a complaint: If you have concerns about how we handle your data, you have the right to contact the Information Commissioner’s Office (ICO) by calling 0303 123 1113 or emailing casework@ico.org.uk.
  5. The right to have your data erased: You can ask us to delete your personal data, and we will do so within one month of your request, unless we are legally required to retain it.

13. Contact Us

If you have any questions about this policy or would like to be removed from our communications or data processing activities, please get in touch. You can email us on info@atpowerthrottles.com or write to us at S-CAN 3D Ltd, Unit 10b Bunns Bank Ind Est, Attleborough, NR17 1QD, United Kingdom.